Petpost Reviews

Petpost has an overall rating of 4.2 based on 23 reviews. Customer feedback on Petpost is mixed.

4.2/5.0

23 reviews

5 Stars

13

4 Stars

3

3 Stars

6

2 Stars

1

1 Star

0

All Petpost Reviews (23)
KatherineLoeffel
May 12, 2026
"Checkout was a breeze"
Checkout was super easy, no problems at all. Everything went through quick and smooth, so yeah, all good on my end
Ashley.arreaga
April 07, 2026
"Easy enough to shop without the hassle"
The site was easy to use, which I appreciated. I found the food and treats I was after without having to dig through a bunch of pages. The search worked well, and the filters were actually helpful, which isn’t always the case when shopping online. Checkout was straightforward too, with no odd steps or confusing parts. Overall, it was a smooth experience, and I’d be happy to use Petpost again
Frances_olson86
April 03, 2026
"The box looked neat overall, just had…"
The box looked neat overall, just had a small bend on one side. I’m guessing it might’ve gotten bumped around a bit during shipping, but nothing major.
HO
April 01, 2026
"I’m always picking up pet supplies, like food..."
I’m always picking up pet supplies, like food, treats, litter, and random little things I didn’t even plan on buying, so the loyalty points have actually been useful for me. I’ll admit it took me a little while to figure out exactly how the points worked and when they applied, mostly because I like to know what I’m getting before I count on it. But once I got the hang of it, I realized I’d already saved a few dollars here and there, which adds up when you’re buying pet stuff all the time. It’s not some huge life-changing discount, but for regular purchases, it’s definitely worth using
PattiMoran_71
March 31, 2026
"I’ve ordered from PetPost a couple of…"
I’ve ordered from PetPost a couple of times, and the service was fine, no real complaints there. But the prices doesn’t feel like much of a deal anymore. A few things was cheaper on other sites, even after adding shipping. For what I paid, I just expected a bit better value. I’ll probably shop around next time before ordering again
kathryn1984
March 25, 2026
"Mostly right order, just one mix-up"
I got my pet food quickly, which was good, but one of the items showed up in the wrong size. It’s not the end of the world because I can still use it, but you do get a bit annoyed when you’ve ordered something specific. I’d probably give them another try though.
Richard_magic00
March 18, 2026
"Wish it hadn’t arrived damaged"
The order showed up quickly, which was great, but I was disappointed that one of the items arrived damaged. Kind of wish I’d checked everything right away because dealing with support took a bit of time. They were okay about it, but it was still more annoying to sort out than I’d hoped.
loranoble7686
March 16, 2026
"Reliable delivery every time !"
I’ve ordered from petpost.com.au a few times now , and the shipping has been really dependable . My orders show up when they’re meant to , and sometimes even a little early . It’s super handy when I’m running low on pet food and don’t want to stress about it .
frederick_Trotter04
March 14, 2026
"Found What I Needed Without the Hassle"
I stopped in hoping they’d have the stuff I needed, expecting I might have to run around to a few places. But everything was right there in stock, which was a nice surprise. I grabbed what I came for and was out quickly. Simple, easy, and definitely appreciated...
randalgriffin3543
March 01, 2026
"First impression: total relief"
My first thought after using this was honestly, “Oh good, one less thing to keep track of.” I don’t have to constantly remember all the pet stuff now, which makes daily life feel a lot easier. It’s simple, helpful, and takes a little mental load off my plate.
SamHarris
February 24, 2026
"Missing item sorted quickly"
My order turned up with one thing missing, so I emailed Petpost about it. They got back to me fast and sorted it without making it a big deal. They sent it out and kept me updated along the way. Happy with how they handled it, and I’d order from them again
florencezinke0698
February 23, 2026
"I’ve ordered from petpost.com twice now…"
I’ve ordered from Petpost twice now, both times everything arrived without any drama. The tracking was easy to follow, and there were no strange delays or issues. What more can you really ask for?
jody1984
February 14, 2026
"Nice Deal, Just Wish the Timing Was Better"
I caught a promo on dog food and ended up saving a little, which was nice. Checkout was super easy too. the only annoying part was the timing—I had just bought some the week before, so I didn’t get to save as much as I could’ve
manuel1998
February 10, 2026
"Reply finally showed up"
They did reply, so I’ll give them that, but it came in kinda late like a total slowpoke. Not the end of the world, just a bit annoying...
Erik_nez77
January 25, 2026
"It arrived fresh, and judging by…"
It arrived fresh, and judging by how quickly my dog went straight for it, I’m assuming it was a big hit. He didn’t hesitate at all, so I’d say he definitely enjoyed it
cedric1990
January 22, 2026
"Delivery was a bit slow"
My order showed up fine, but it took longer than I expected. I was kind of in a rush and kept checking the tracking, but it wasn’t super clear, which was a little frustrating. Not a terrible experience, just wish the updates were better.
Leroy_goodman92
January 21, 2026
"Refund came through, but it dragged on"
I did end up getting my refund, but it took more back and forth than I had patience for. At first it wasn’t really clear what was happening, and I had to send a few messages before it got sorted. Petpost did fix it in the end, which I appreciate, but I really wish the updates had been quicker. Not the worst experience, just a bit frustrating.
LavonneDicken
December 31, 2025
"Fast and Honest Updates"
I got the tracking info really fast, which I appreciated. It just feels like the right way to treat customers, keeping people informed instead of leaving them wondering.
BernieEster
December 29, 2025
"Good stuff, just wish I’d checked the size"
I ordered a few pet treats and some grooming bits from Petpost, the quality was good. The treats looked fresh, and my dog ate them with no issues, which is always a relief. The only thing I regret is not checking the shampoo bottle size more carefully because it was smaller than I expected. That said, it worked well and smelled really nice. Not perfect, but I’d still order from them again.
DaveHarris
December 28, 2025
"Easy place to get my pet supplies"
I use PetPost mainly because they carry the brands I usually buy for my dog and cat, and it just makes life easier not having to bounce between a bunch of different shops. Every now and then something I need is out of stock, but most of the time I can get what I’m after without much hassle. The site is simple to use too, which I appreciate. At the end of the day, our pets count on us to take care of the basics, and PetPost makes that a bit easier.

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